Stuck? We're around.

Email nick@alanisurf.com and a person answers, usually the same day. Say which break and which phone and we'll sort it faster.

Quick answers

• Sign in. Use Sign in with Apple, Google, or the six-digit code we email you. There is no password to forget.
• A break is in the wrong place or missing. Open the break, tap the three dots and tell us, or pin the right one yourself with press-and-hold on the map.
• The report looked wrong. Tell us the break, the day and the hour. We check our numbers against two outside sources and fix the mechanism, not the spot.
• A place is closed or isn't a surf place. Open it and tap "Something's off". One vote hides an unvouched import.
• Who can see my session? Only you, unless you chose friends, a crew or everyone when you logged it. Change it any time on the session page.
• Delete my account. You › Edit profile, or email us. Everything tied to it goes within 30 days.

Shops, shapers and stays

Adding your business is free at alanisurf.com/business. Claims are verified by a code sent to the listed phone or email.

Privacy

What we keep and why: alanisurf.com/privacy.